PRIVACY POLICY FOR PATIENTS

About your data

  • The data we collect is to fulfil our mission of providing a service to you. We do not use your data for any other reason or distribute it to any other party other than the healthcare provider you have booked an appointment with.

What information do we collect?

  • Other than the information you supply when making an appointment, we may also record your IP address.

How is your information used?

  • Your information is used purely to provide healthcare providers with the details of the appointment and to send you a confirmation and a reminder of your appointment if you selected that option.

Who do we share your information with?

  • Your information is only visible to the healthcare provider with whom you've made the appointment.
  • Where we confirm your appointment and send reminders via SMS, your cell phone number is passed to a trusted 3rd Party communication provider.
  • We do not sell or trade your information unless we believe it's appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Keeping your information safe

  • Your appointment information is stored on a secured server hosted by our trusted ISP.
  • If "Remember Me" has been selected when completing the appointment form, your data is stored locally on the device being used to complete the form. Please do not select the "Remember Me" option on public devices.
  • We only keep your information as long as needed after which it is permanently deleted.
  • We respect your privacy and therefore comply fully with POPIA.

Still have a question or concern?